Privacy Policy

Last updated: 29 October 2026

Stock Trade 360 (“ST360,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, store, and share personal information when you visit stocktrade360.in, contact us, register for a webinar, join a course or service, or communicate with us through WhatsApp or another channel.

1. Who we are

Stock Trade 360 is a trading-education and financial-services business operated by Sayantan Kushary in Bardhaman, West Bengal, India.

Privacy contact

• Email: sayantanshare360@gmail.com
• Phone/WhatsApp: +91 94759 39958
• Address: SANKHARIPUKUR HOUSING, near PARBIRHA, Perbirhata, Bardhaman, West Bengal 713103, India

2. Information we may collect

Depending on how you interact with us, we may collect:

• Contact details: name, phone number, email address, and city or other details you provide.
• Inquiry and communication details: your questions, course or service interests, messages, call or follow-up notes, and the channel and time of contact.
• Course and event details: registration, attendance, enrollment, course progress, support requests, and referral information.
• Payment records: course or service purchased, payment status, amount, date, and transaction reference where needed for billing and support. Payment credentials such as card security codes, bank passwords, UPI PINs, and account passwords should never be sent to ST360.
• WhatsApp details: when you message us, the phone number and message content you send, any profile name made available to us, message type and time, and technical message identifiers. When WhatsApp messages are recorded in our CRM, authorized staff use them to respond to your inquiry and maintain service history.
• Basic website and device data: information that may be recorded by the website or its hosting and security services, such as browser or device details, pages requested, access times, and network identifiers.

Please provide only information needed for your request. Do not send trading-account credentials, one-time passwords, bank login details, or other security credentials through WhatsApp, email, or a course form.

3. How we use information

We use personal information to:

• respond to questions and requests;
• register people for webinars, courses, and other services;
• provide course access, student support, and service updates;
• manage leads, follow-ups, enrollments, referrals, and payment records;
• send relevant messages about a service or event you requested, subject to your choices and applicable requirements;
• operate, secure, and improve our website and business systems;
• prevent misuse, resolve disputes, maintain business records, and meet legal obligations.

We do not use your information to promise or guarantee trading or investment results.

4. WhatsApp and CRM

If you contact ST360 on WhatsApp, Meta/WhatsApp processes your use of its service under its own terms and privacy notices. We may use your phone number and the messages you send to answer your inquiry and manage follow-up.

Our WhatsApp-to-CRM system is designed to record inbound messages in a restricted ST360 CRM. It may record your WhatsApp number, message text or supported message details, message time, profile name if provided, and message identifier, and may match your number to an existing ST360 lead record. Access is limited to authorized ST360 personnel. The integration is for inbound messages and does not itself send automated replies.

You can stop optional promotional messages by replying “STOP” where available or by contacting us using the details above. We may still send service or transaction messages needed to handle a request you made.

5. When we share information

We may share relevant information with:

• Service providers that help us operate the website, forms, CRM, communications, security, or storage. These may include Google Workspace/Apps Script, Cloudflare, Meta/WhatsApp, website hosting providers, and course or payment providers used for a specific service.
• A partner you ask us to connect you with. If you choose to visit or apply with a broker, investment, insurance, or other partner, that provider handles information you submit to it under its own privacy notice. We do not send your CRM record to a partner for its own marketing unless you ask us to or otherwise authorize it.
• Authorities or other parties where disclosure is required by law, needed to protect rights or safety, or necessary to address fraud or security issues.
• A successor to our business if a merger, restructuring, or transfer occurs, subject to appropriate safeguards and applicable law.

We do not sell personal information for money.

6. Providers and processing location

Our providers may process information on systems located in India or other countries, according to their services and terms. We use providers that are relevant to the service you request and seek to limit the information shared to what is needed for that service.

7. Retention and security

We keep information for as long as reasonably needed to respond to you, provide the relevant service, maintain course and payment records, resolve disputes, protect our systems, and meet legal obligations. When information is no longer needed, we will delete it or take steps to remove identifying details, subject to records we must retain.

We use access controls and reasonable technical and organizational safeguards to protect personal information. No website, messaging service, or storage system can be guaranteed completely secure.

8. Cookies and external links

Our website and its providers may use necessary cookies or similar technologies to operate and secure the site. Browser settings may let you limit cookies, though some site features may not work as intended. If we enable analytics or advertising technologies, we will update this policy and provide any choices or notices required.

Our website may link to WhatsApp, YouTube, payment services, course platforms, or partner websites. Those services are operated by others and have their own privacy terms. Review their notices before submitting information to them.

9. Your choices and requests

You may contact us to ask what personal information we hold about you, request correction or deletion, withdraw consent for optional communications, or raise a privacy concern. We may need to verify your identity before acting. Some information may need to be retained where required for legal, accounting, security, or dispute-resolution purposes.

Email *sayantanshare360@gmail.com with the subject Privacy Request or contact us at +91 94759 39958. We will handle requests in accordance with applicable law.

10. Children

Our services are intended for adults and are not directed to children under 18. We do not knowingly seek personal information from children. If you believe a child has provided information to ST360, contact us so we can review and take appropriate steps.

11. Changes to this policy

We may update this policy when our services, systems, or legal requirements change. The current version will be posted on our website with its updated date. Material changes will be highlighted where appropriate.